Gaming at phomi should always be fun — never stressful, never harmful. We take responsible gaming seriously for every Filipino player on our platform. From deposit limits to full self-exclusion, phomi gives you the tools to stay in control. Because when the fun stops, it's time to stop.
Temporarily or permanently exclude yourself from phomi at any time. Once activated, your account is locked and you cannot create a new one during the exclusion period — no exceptions.
Set daily, weekly, or monthly deposit caps on your phomi account. Limits take effect immediately when reduced and cannot be increased for 24 hours — giving you real control over your spending.
Set a maximum session duration. phomi will alert you when your time is up and automatically log you out — helping you keep gaming sessions short and enjoyable.
Every phomi account undergoes strict KYC age verification. Players under 21 are permanently blocked. We comply fully with Philippine gaming regulations on minimum age requirements.
Receive periodic on-screen reminders showing how long you've been playing and your net gaming activity. A gentle nudge to keep things in perspective — because time flies when you're having fun.
Access your complete transaction and gaming history at any time from your phomi account dashboard. Full transparency so you always know exactly how much you've deposited, wagered, and won.
Responsible gaming starts with honest self-reflection. If you answer "yes" to two or more of the questions below, it may be time to use phomi's responsible gaming tools or seek support. There's no shame in asking for help — it's the smart move.
Problem gambling can affect anyone — from casual players in Manila to regular bettors in Cebu or Davao. Recognising the warning signs early makes a big difference. phomi's responsible gaming team is trained to identify and support players who may be at risk.
Regularly depositing more than you can comfortably afford to lose, or using money set aside for rent, bills, or food.
Feeling that you need to gamble to feel happy, relieve stress, or escape from everyday problems in your life.
Being unable to stop playing even when you want to, or repeatedly failing to stick to the limits you set for yourself.
Missing work, school, or family commitments because of gaming, or lying to loved ones about how much time or money you spend.
Access your account from any device — mobile, tablet, or desktop.
Tap your profile icon and select "Responsible Gaming" from the menu.
Choose daily, weekly, or monthly limits and enter your preferred maximum amount in Philippine Peso (₱).
Limits take effect immediately. To increase a limit, a 24-hour cooling-off period applies automatically.
Reach our responsible gaming team via live chat or email at [email protected] — available 24/7.
Select a temporary exclusion (1 week, 1 month, 6 months, 1 year) or permanent self-exclusion from phomi.
Your phomi account is locked instantly. All pending bonuses are forfeited and you cannot register a new account during the exclusion period.
After a temporary exclusion ends, a mandatory 7-day cooling-off period applies before your account can be reactivated.
phomi operates in compliance with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming framework. We take our duty of care to Filipino players seriously — whether you're playing slots in Quezon City, bingo in Cebu, or live casino games in Davao.
Our responsible gaming programme is not just a checkbox — it's built into the core of how phomi operates. Every member of our customer support team is trained in responsible gaming practices and can assist you with setting limits, taking breaks, or activating self-exclusion at any time.
phomi also participates in the PAGCOR Responsible Gaming programme, which provides additional resources and support for Filipino players who may be experiencing gambling-related harm. We encourage all players to familiarise themselves with these resources.
No player under 21 years of age may open or use a phomi account. Age is verified during KYC registration and monitored continuously.
phomi does not extend credit to players. You can only play with funds you have deposited into your phomi account — never borrowed money.
phomi's marketing materials are never targeted at minors or vulnerable individuals. We do not advertise gambling as a way to solve financial problems.
All phomi customer support staff complete responsible gaming training and are equipped to identify and assist players showing signs of problem gambling.
phomi clearly displays return-to-player (RTP) percentages for all games. We never misrepresent the odds or imply that winning is guaranteed.
Decide how much you're comfortable spending before you open the phomi app. Treat it like entertainment money — once it's gone, the session is over.
Step away from the screen every hour. Grab a snack, stretch, or chat with family. Gaming is more enjoyable when you come back refreshed.
Think of phomi as entertainment, not a source of income. Winnings are a bonus — never count on them to pay bills or cover daily expenses.
If you're on a losing streak, log out and take a break. Chasing losses almost always leads to bigger losses — it's one of the most common traps in gambling.
Responsible gaming is everyone's responsibility. Set your limits, know your boundaries, and enjoy phomi the right way. 21+ only. Play responsibly.