At phomi, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data phomi collects from Filipino players, how we use it, who we share it with, and how you can exercise your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
All personal data is stored using AES-256 encryption at rest and TLS 1.3 in transit.
phomi never sells, rents, or trades your personal data to third-party marketers.
Access, correct, or delete your data at any time under the Philippine Data Privacy Act.
We only collect data that is strictly necessary to operate your phomi account safely.
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This policy is written in plain English so every Filipino player can understand it.
phomi ("we," "us," "our," or "the Company") operates the online gaming platform accessible at phomi.app. phomi provides casino games, live dealer tables, sports betting, slot machines, bingo, and related entertainment services to eligible players in the Philippines.
phomi acts as the data controller for all personal data collected through the phomi platform. As data controller, phomi determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 15 of this Privacy Policy.
phomi collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, home address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bet amounts, session duration, login times | Responsible gaming monitoring, personalisation |
| Marketing Data | Communication preferences, promotion responses | Sending relevant offers (with your consent) |
phomi does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for KYC verification or responsible gaming compliance, and only with your explicit consent or as required by law.
phomi collects personal data through the following means:
phomi uses your personal data for the following purposes:
phomi processes your personal data on the following legal bases under the Philippine Data Privacy Act:
phomi may share your personal data with the following categories of recipients:
All third-party service providers who process personal data on phomi's behalf are bound by contractual data processing agreements that require them to maintain appropriate security measures and process data only for the specified purpose.
phomi uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following types of cookies are used:
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core phomi platform, though some personalisation features may be limited.
phomi retains your personal data for as long as your phomi account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods are as follows:
When personal data is no longer required for its original purpose and no legal retention obligation applies, phomi will securely delete or anonymise the data.
phomi implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phomi:
Request a copy of the personal data phomi holds about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data in your phomi account.
Request deletion of your personal data where it is no longer necessary or where you withdraw consent.
Object to processing of your data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated.
To exercise any of these rights, contact phomi's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." phomi will respond within fifteen (15) business days of receiving a valid request.
If phomi discovers or is notified that personal data has been collected from a person under 21 years of age, phomi will immediately suspend the associated account, delete all related personal data, and report the matter to the appropriate Philippine regulatory authorities where required.
If you believe a minor has registered a phomi account, please contact us immediately at [email protected].
phomi's primary data processing infrastructure is located within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure or cybersecurity services), phomi ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under the Philippine Data Privacy Act.
phomi will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The phomi platform may contain links to third-party websites or services (for example, payment processor portals). This Privacy Policy applies only to the phomi platform. phomi is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with phomi.
phomi may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, phomi will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.
The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the phomi platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
For all privacy-related inquiries, data subject access requests, or complaints, please contact phomi's Data Protection Officer:
If you are not satisfied with phomi's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act.
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